POLICIES

SHIPPING POLICY

The cost of the remaining Illustrated Handbook of Yolŋu Sign Language of North East Arnhem Land books includes shipping anywhere in Australia, If you wish to purchase a book internationally, please contact us  for individual pricing.

 

RETURNS AND ISSUES

In the first instance, if you have an issue with your order then please contact YSL Customer Support as soon as possible.

Changes to orders, including cancelling because of an error or for a change of mind, are possible only for a limited time before your order begins processing by our supplier and distributor.

The cut off to make changes to an order or a cancellation is 1 business day.

A refund is only possible if changes or cancellations are requested prior to the above advised cut off times. At YSL’s absolute discretion we may offer a store credit for a cancellation accepted outside of these terms.

 

PRIVACY POLICY

Thank you for visiting www.yolngusignlanguage.com.au, the online presence of the The Illustrated Handbook of Yolŋu Sign Language of North East Arnhem Land Project.We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.

The term “Personal Information” in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained. We do not collect Personal Information about you when you visit this online site.

You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.

SCOPE

The purpose of this online web presence is to provide you with trusted information and access to purchase  The Illustrated Handbook of Yolŋu Sign Language of North East Arnhem Land.

PERSONAL INFORMATION

If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.

Please do not give us other personal or sensitive information.

Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other Organisations, Businesses or government agencies. You may opt out of further contact from us at any time.

REQUEST FOR PERSONAL INFORMATION

You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete.

HOW WE PROTECT YOUR PERSONAL INFORMATION

YSL are committed to protecting the information we store in every aspect of our business. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.

We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.

WEBSITE ANALYTICS

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

IMAGE COPYRIGHT

Photographs of hand signs © Therese Ritchie. Book designed and illustrated by Therese Ritchie.

Hand photography © David Hancock/Skyscans. All images are copyrighted to designated authors, any use of the images to be negotiated with those authors. 

CONSENT

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy – external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

www.yolngusignlanguage.com.au also uses interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.